At Guardian Guard, our highly qualified Security Guards work in combination with your security system to provide the maximum protection plan available. We select our Guards using the highest standards of professionalism and honesty. Guardian performs audit and background investigations on each employee as well as extensive screening procedures.
Guardian’s main product is our service to each customer EVERYDAY. This is the core value of our organization. This is achieved through the efforts of many with our service strategy in mind.
By listening to our customers we have been able to define service standards that are important in the day-to-day delivery of our services. Guardian’s assigned management will, on a monthly basis, complete our Customer Service Report, which affords you and Guardian the opportunity to routinely measure these critical standards.
This collected data and comments are then utilized in two (2) ways:
1. Immediate attention specific security and service needs and
2. Quality, value and planning for continuous improvements.